AI Chatbot for Small Business

Most people who land on your website leave without calling. An AI chatbot for your small business catches them while they're still there — answering their questions in seconds, giving a quote, and grabbing their name, phone and email so a real lead lands in your inbox instead of bouncing to a competitor. It works 24/7, it's trained on your actual services and prices, and you can try one live right now.

What an AI chatbot does on a small-business website

An AI chatbot is a small chat window in the corner of your website. But unlike the clunky "click one of these buttons" bots you've seen before, a Botlery chatbot actually understands what your visitor types and answers like a knowledgeable member of your team — because it's trained on your real business data: your services, your prices, your hours, your policies, and any FAQs or documents you hand over.

On a typical day it will:

• Answer FAQs instantly — "Do you service my area?", "Are you licensed?", "What are your hours?", "Do you offer free estimates?" — in seconds, at any hour
• Give rough quotes from your pricing, so the visitor gets a real number instead of "someone will get back to you"
• Capture the lead — it collects the visitor's name, phone and email inside the chat
• Save every lead to a Google Sheet and email you instantly, so you can follow up while the person is still interested
• Book appointments or walkthroughs directly in the conversation when you want it to
• Speak your customers' language — it's multilingual and replies in whatever language the visitor uses
• Stay on topic — it's guardrailed to talk about your business only, so it won't wander off or make things up

The point is simple: your website already brings in visitors. A chatbot turns the ones who would have silently left into named, contactable leads — 24/7, including nights and weekends when nobody's at the desk to pick up.

Trained on your real business — not a generic bot

Before your chatbot goes live, we feed it everything that makes your business yours: the services you offer, what you charge, your service area, your booking rules, and your most common customer questions. That's why it can quote a job or answer a policy question accurately instead of giving vague, canned replies. If your prices or services change, we update it. Because it's guardrailed, it politely redirects anything off-topic back to your business and hands off to you when a question needs a human.

It installs on every major website platform

You don't need a new website and you don't touch any code. Your chatbot is a lightweight embed snippet that drops onto whatever you already have, and we install it for you:

• WordPress
• Wix
• Squarespace
• Shopify
• GoDaddy
• Custom-coded / any other site

Step-by-step, see how to add an AI chatbot to your website.

What it costs

Botlery is a small team of freelance developers, not an agency — so you pay freelancer prices, roughly 80% less than the $2,000–$7,000 (plus $300+/month) agencies charge. There are two ways to run your chatbot:

• $10/month, fully managed — we host and maintain it on our accounts, keep it updated, and handle everything. No hidden charges.
• $200 one-time, you own it — we build it on your own accounts so it's yours forever, with no monthly fee to us.

Either way, there's no payment up front. We build a free working demo trained on your business, you test it live on your own site, and you only pay once you're happy. Compare the options in how much an AI chatbot costs and the cheapest AI chatbot for small business.

Chatbot vs voice agent vs phone agent

A chatbot is one of three ways Botlery helps you catch customers — the right one depends on how people reach you:

• AI chatbot — text chat on your website. Best for capturing the visitors already browsing your site. From $10/mo or $200 one-time.
• AI voice agent — a natural spoken conversation on your website (visitors talk to it out loud). $300 one-time.
• AI phone agent — answers your actual business phone line in a natural voice, so missed calls become booked jobs. $300 one-time.

Not sure which fits? The AI receptionist hub lays out all three side by side. Many small businesses start with the chatbot to catch website leads and add a voice or phone agent later.

How it works — three steps

1. You tell us about your business. Share your services, prices and common questions. We train the chatbot on it and build a free working demo — usually within a few days.
2. You test it live. Try it on your own site, ask it anything a customer would, and tweak the answers until it sounds exactly like your business.
3. You go live and start catching leads. We install it on your website, and every lead it captures lands in your Google Sheet and inbox. You only pay once you're happy.

AI chatbots for service businesses

Chatbots are a natural fit for local and service businesses — handymen, plumbers, electricians, HVAC, roofers, contractors, dentists, med spas, salons, law firms, real estate agents, cleaning services, auto shops, clinics and gyms — where a fast answer and a captured phone number is the difference between winning the job and losing it to whoever replied first. We built a live chatbot for a handyman business, Ric's Repairs, that does exactly this. Learn more:

• AI chatbot for service businesses →
• How to add an AI chatbot to your website →
• Best AI chatbot for small business →
• How much does an AI chatbot cost? →
• Cheapest AI chatbot for small business →

Frequently asked questions